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Privacy Policy

A legal disclaimer

Privacy Policy

1. Introduction

This Privacy Policy explains how "The Dog House" pub ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our pub, use our services, or interact with us online.

2. Information We Collect

We may collect the following types of information:

  • Personal Information:

    • Contact Information: Name, phone number, email address.

    • Booking Information: Date and time of booking, number of guests.

    • Dietary Restrictions: Any allergies or dietary preferences.

    • Payment Information: Credit/debit card details (processed securely by our payment processor).

    • CCTV Footage: Images captured by our security cameras for safety and security purposes.

  • Usage Information:

    • Information about your visits to our pub, such as date and time of arrival and departure.

    • Information about your interactions with our staff and services.

  • Online Information:

    • Information you provide when you contact us through our website or social media channels.

    • Information collected automatically through cookies and other tracking technologies when you visit our website.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide our services:

    • To process your bookings and reservations.

    • To serve you food and drinks.

    • To ensure your safety and security.

    • To respond to your inquiries and requests.

  • To improve our services:

    • To analyse customer behavior and preferences.

    • To develop and improve our menu and services.

    • To personalise your experience.

  • To communicate with you:

    • To send you updates and special offers.

    • To contact you regarding your bookings and reservations.

    • To respond to your feedback and reviews.

  • To comply with legal and regulatory requirements:

    • To prevent and detect fraud.

    • To comply with applicable laws and regulations.

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party companies that provide services to us, such as payment processors, delivery services, and marketing agencies.

  • Law Enforcement: Law enforcement agencies or other authorities as required by law.

  • Business Partners: In limited circumstances, with carefully selected business partners for joint marketing purposes.

5. Data Security

We take appropriate security measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

6. Your Rights

You have the right to:

  • Access your personal information.

  • Request correction of any inaccurate information.

  • Request erasure of your personal information in certain circumstances.

  • Object to the processing of your personal information.

  • Restrict the processing of your personal information.  

  • Data portability: Receive your personal information in a portable format.

7. Children's Privacy

Our pub is not intended for children. We do not knowingly collect personal information from children under the age of 18.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.  

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@doghousedorset.com

Disclaimer: This is a sample Privacy Policy and may not be suitable for all situations. It is recommended that you consult with an attorney to ensure that your Privacy Policy complies with all applicable laws and regulations.

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